West Bank: (785) 323-1111
East Bank: (785) 323-4200
Questions? We're here for you. Manhattan: West (785) 323-1111 · East (785) 323-4200

How We're Preparing for Coronavirus

4/1/2020

Unfortunately, fraudsters are finding ways to take advantage of fears related to the coronavirus. Learn about the common scams and what you can do to protect yourself. View article

 

3/20/2020

I know you've been getting inundated with COVID-19 updates from businesses, and so, I'll keep this brief. I wanted to update you on some additional steps we've taken to help you during this pandemic event.

Effective today, March 20, use any ATM anywhere without worrying about fees. To help you out during this pandemic event, Community First will refund up to $20 per month in ATM usage fees from other banks and will not charge our own fees for using an out-of-network ATM. You can continue to use the ATMs at our branches or any Ultra ATM free from fees also.

Our loan officers have been proactively working with customers to see what we can do to help them through this challenging time. If you have questions or concerns about your loans, please give your officer a call.

Although we have switched our lobbies to be open only by appointment, we are still OPEN and ready to help you. We have activated our pandemic response plan and have made provisions for our staff to work remotely to ensure that you'll have uninterrupted access to your money. If you need help with your banking needs, give us a call, and we'll get it taken care of.

Learn more about our response to the coronavirus pandemic at www.cfnb.bank/coronavirus.cfm.

Thank you for banking with us! Stay safe out there.

        —   Rob Stitt, President   

 

3/18/2020

YES, we are OPEN for business! However, to help protect the health of our customers and staff, our lobby is currently open only by appointment. Please call your preferred branch to make an appointment or proceed directly to the drive-thru lane for immediate assistance.

Please call us at (785) 323-1111 to get help applying for a loan, opening an account, updating account details, or accessing your safe deposit box.

With our app, you can deposit checks, view balances, and more. Learn more about CFNB Mobile banking.

We hope to be back to normal operations soon!

 

3/13/2020

CFNB Customers:

First of all, I want to thank you for banking with us and tell you that we are still open for business and ready to help you during this unprecedented time. I know that everyone in the world is sending you their pandemic response email so let me join the chorus.

The safety and well-being of our customers and staff is of the utmost importance. We understand that the situation with coronavirus disease (COVID-19) has left many feeling concerned and uncertain how to respond. Our management team is actively monitoring the current situation and implementing our pandemic response. We have plans in place for this kind of event and we are committed to providing uninterrupted support for your financial needs. In addition to taking preventive steps, like increasing the frequency with which contact surfaces are maintained and increasing availability of cleaning products in our offices, we are also prepared to have alternate work arrangements for our employees if the situation is warranted. We will be there when you need us!

We also recommend using one of these convenient options to access your accounts from home or on the go:

  • View balances, deposit checks, and manage accounts using the CFNB Mobile banking app. Download CFNB Mobile app.
  • Manage your debit card with the CFNB Card Control mobile app. Get Card Control app.
  • Access your account details and pay bills online at www.cfnb.bank. Learn more about e-banking services.
    Need to enroll in online banking? Call us at (785) 323-1111 and a personal banker will get your account activated.
  • Monitor accounts from your touch-tone phone using TeleBank at (877) 690-6929.
  • Access cash and check balances via ATM. Get no fee access at our branch ATMs or any network Ultra ATM. Find an ATM.
  • Add your CFNB debit card to your phone's digital wallet (Apple Pay or Google Pay). At many local retailers, you can use your smartphone to pay. Learn how to add your card to your digital wallet.
  • In addition, you can conduct cash transactions and make check deposits at our branch drive-up windows or, of course, in our lobby.

If you have questions or need additional assistance with your accounts, call us at (785) 323-1111 to talk with a personal banker or your loan officer.

As this rapidly changing situation evolves, we shall post updates on our website at www.cfnb.bank/coronavirus.cfm. I encourage you to learn more about COVID-19 from trusted experts like the Kansas Department of Health and Environment (http://www.kdheks.gov/coronavirus/) or the CDC (https://www.cdc.gov/coronavirus/2019-ncov/index.html).

        —   Rob Stitt, President   

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Member FDIC. Equal Housing Lender. NMLS ID 449196.
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